WHAT KIND OF INFORMATION DOES DUO PHOTOGRAPHY COLLECT?
We may collect personal information about you, such as your name, email address, postal address, phone number, gender etc, when you book your shoot, visit our website, register with our newsletter, place an order, contact us with a question or concern, or participate in a promotion. By entering your details you give Duo Photography permission to add you to their database for promotional purposes.
HOW DOES DUO PHOTOGRAPHY USE MY INFORMATION?
We may use your personal information in the following ways:
To process and fulfill your order, including to send you emails to confirm your order status and shipment
To communicate with you and to send you information by email, postal mail or other means about our products, services and promotions, unless you have directed us not to contact you with promotional communications
To administer and fulfill our promotions
To help us address problems with and improve our site design, products and services
To enhance your photoshoot experience
To analyse trends and statistics
To protect the security or integrity of our website and our business
To contact you if necessary
You always have the choice not to receive marketing information. If you would like to opt out of marketing communications or be removed from our database please email us at
DOES DUO PHOTOGRAPHY SHARE MY INFORMATION?
We may share your personal information in the following ways:
With our service providers who manage our customer information and perform services on our behalf, such as fulfilling promotions, sending communications to our customers etc. We do not authorise these service providers to make any other use or disclosure of your information.
When we team up with partners to offer or provide products, services or promotions to our customers.
To conform to legal requirements (including, but not limited to, requirements in accordance with any applicable law, regulation or government request) or comply with legal process, or to help maintain the law
To protect our rights or property or those of our related companies
To enforce our terms and conditions
To act in the interest of our, or our related companies, customers or others.
HOW DO I ACCESS OR CHANGE MY INFORMATION?
You may review or update your personal information by contacting us by email at Please note that any request to update your personal information may take up to 7 working days to process.
HOW DO I MAKE CHOICES ABOUT RECEIVING PROMOTIONAL COMMUNICATIONS?
Duo Photography wants to communicate with you only if you want to hear from us. If you prefer not to receive promotional information, such as information about special offers and company updates, you can let us know by emailing . You can choose to opt out of email promotional communications by clicking unsubscribe at the bottom of any promotional emails sent by Duo Photography.
If you ask us to remove your name and address from promotional lists, we will maintain your name in a "do not contact" file to ensure that we can honor your request. It may take up to 7 working days to process your email request, during which period you may continue to receive communications from Duo Photography.
If you change your mind you can start receiving promotional communications from us again by emailing
Our website uses "cookies," which are small data files that are stored on your computer when you visit a website. Cookies may be used in a variety of ways to enhance or personalise your online browsing experience.
You can set your browser not to accept cookies or to notify you when you are sent a cookie, giving you the opportunity to decide whether or not to accept it.
HOW DO I KNOW MY PERSONAL INFORMATION IS SECURE?
While we implement the above security measures on this site, you should be aware that 100% security is not always possible.
We do our best to provide you with a safe experience. Duo Photography limits the number of employees that have access to the databases that contain personal data, and employees are advised of the importance of confidentiality.